How To Whitelist Emails
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In order to help ensure proper delivery of emails to your inbox, you can add senders of legitimate emails to your Whitelist, also called the Approved or Safe Sender list. Click below to view instructions on how to do whitelist emails for several popular Internet Service Providers and email companies.
*Note that we are not an email client like Gmail or Outlook. We send emails for customers through our platform. This guide is designed to help you keep our emails from being moved to your spam folder.
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AOL Mail 1. Click Contacts in the right toolbar. 2. Click Add Contact. 3. Enter [wlemail] and additional information if you wish. 4. Click Add Contact button in the popup to finish. |
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Comcast 1. Click Preferences from the menu. 2. Click Restrict Incoming Email. 3. Click Yes to Enable Email Controls. 4. Click Allow email from addresses listed below. 5. Enter [wlemail] you want to whitelist. 6. Click Add. 7. Click Update to finish. |
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Earthlink |
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Gmail |
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Mobile.me 1. Click [wlemail] in the header of the message you’re viewing. 2. Click Add to finish. |
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NetZero 1. Click the Address Book tab on the top menu bar. 2. Click Contacts. 3. Click Add Contact. 4. Enter [wlemail] and additional information if you wish. 5. Click Save to finish. |
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Yahoo! Mail |
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Windows Live Hotmail |
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Microsoft Outlook 2003 |
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Outlook 2007 |
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Outlook 2010 |
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Mac Mail |
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Mozilla Thunderbird for PC |
iOS Devices – iPad, iPhone, iPod Touch1. On any message, tap the sender and add to either a new contact or an existing contact: |